Warranty Policy
At IGNYTE, we stand behind the quality of our lighters. That’s why every IGNYTE lighter comes with a 5-year limited warranty from the date of purchase.
What’s Covered:
This warranty covers manufacturer defects in materials or workmanship under normal use. If your lighter stops working due to a defect — like ignition issues, faulty components, or other functional failures — we’ll repair or replace it at our discretion.
What’s Not Covered:
-
Normal wear and tear
-
Accidental damage, misuse, or neglect
-
Modifications or tampering
-
Cosmetic imperfections that don’t affect performance
How It Works:
If you believe your lighter qualifies for a warranty claim:
-
Contact us at info@ignytelighters.com with your order number and a brief description of the issue.
-
If approved, you’ll just need to cover shipping costs — we’ll handle the rest.
We’re here to make things right — no hassle, no hidden fees.